Payment is accepted through PayPal, which also accepts all major credit cards. You do not need a PayPal account to make a purchase through PayPal.
PDF pattern downloads are processed through Ravelry and PayPal. After purchase, you will receive an email confirmation from firstname.lastname@example.org to download your pattern.
Transactions are secure and I do not receive your credit card or account information from PayPal.
Orders are shipped worldwide from Iceland using Iceland Post Registered Priority service, which includes tracking.
Once your package has shipped, average delivery time is 7-14 days for most countries but may vary depending on location and customs processing times in your country.
Buyers are solely responsible for all customs and/or import duties, fees, taxes or tariffs that may be charged by your country upon delivery.
If you are not satisfied with your purchase for any reason and would like to return your item, please contact me within 14 days of receiving your item for a full refund or exchange. Buyers are responsible for return shipping costs.
If you do not receive your order within 30 days of the shipment date or if your order arrives damaged, please notify me and I will issue a refund or replacement.
Refunds or exchanges will be issued within 30 days.
PDF pattern downloads and custom orders are not eligible for refunds or exchanges.
These policies are compliant with Icelandic distance selling regulations.